Language pairs & direction What languages and which direction(s)? Interpretation or written work Consecutive, simultaneous, OPI, VRI, on-site, translation, transcription or media? Subject matter Healthcare, education, legal, public engagement, research or other? Location & restrictions Country/region, remote/on-site permissions and privacy restrictions? Scheduling & coverage Date, time zone, duration, volume and any urgent response requirements? Qualification evidence Training, experience, proficiency testing, licensing or certification requirements? Technical environment Platform, equipment, access, security and recording expectations? Service levels & support Confirmations, replacement process, minimums, cancellations and escalation? Pricing & billing Units, currency, payment terms, travel, rush work, taxes and reporting? Procurement conditions Solicitation number, contact restrictions, subcontractor approval and required forms?